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Who we are and this policy’s scope
Monday Q Info 2 (“Monday Q Info,” “we,” “us,” or “our”) operates mondayq.com and the related services described in this policy. This policy applies when you browse our site, create an account, purchase a membership or gift, join the Clubhouse, enter The Qualifier, subscribe to email, contact us, or otherwise use our services.
It does not govern third-party websites and services that we link to. Those services handle information under their own policies.
Information we collect
Information you provide
- Account and profile information: email address, username, display name, avatar, biography, home course, membership status, and account preferences.
- Payments and memberships: selected plan, billing country and postal code, transaction identifiers, subscription status, gift details, and limited payment metadata. Stripe processes card information; full card details do not touch our servers.
- Community and contest activity: comments, reactions, Clubhouse posts, direct messages, reports, saved items, Pick’em entries, scores, standings, and notification choices.
- Communications: newsletter signup, contact-form submissions, support requests, survey responses, and other messages you send us.
Information collected automatically
Our systems and service providers may receive IP address, approximate location derived from IP, browser and device type, operating system, referring page, pages viewed, timestamps, feature interactions, identifiers, security events, diagnostics, and cookie or local-storage data. Optional analytics and privacy-masked session replay operate according to your cookie settings.
Information from other sources
We may receive membership and payment status from Stripe, authentication information from Supabase, newsletter status from Mailchimp, and public content or account information from social platforms and golf-data sources used to provide stories, leaderboards, and embeds.
How we use information
We use information to:
- provide accounts, memberships, payments, stories, calendars, leaderboards, audio, community features, and contests;
- authenticate users, protect accounts, prevent fraud and abuse, enforce our rules, and investigate security incidents;
- personalize requested settings, saved content, notifications, and member access;
- send transactional, service, contest, and marketing communications according to your choices;
- moderate public content and private messages, respond to reports, and support users;
- measure and improve performance, reliability, usability, and content when optional analytics is allowed;
- comply with law, preserve legal claims, and protect the rights and safety of users, Monday Q Info, and others.
Where applicable, our legal bases include performing our contract with you, our legitimate interests in operating and securing the service, your consent, and compliance with legal obligations.
Public content, direct messages, and moderation
Profile details, usernames, avatars, comments, Clubhouse posts, reactions, contest entries, and standings may be visible to other users or the public. Do not post information you do not want others to see or copy.
Direct messages are not end-to-end encrypted. They are intended for communication between participants, but authorized personnel may access them when reasonably necessary for user support, safety, moderation, security, legal compliance, or enforcement of our terms. We do not use private messages for advertising.
How long we keep information
We keep information only as long as reasonably necessary for the purposes described here. Retention depends on the type of information, whether your account or membership remains active, legal and accounting requirements, dispute and fraud-prevention needs, backup cycles, and the settings of our providers.
- Account and profile records generally remain while the account is active and for a limited period afterward.
- Payment and tax records may be retained for legally required accounting periods.
- Public posts and moderation records may remain to preserve conversation integrity, enforce rules, and document safety decisions.
- Support, security, and diagnostic records are retained according to operational need and provider settings.
We may retain de-identified or aggregated information that no longer identifies you.
Your choices and privacy rights
Depending on where you live, you may have rights to request access, correction, deletion, portability, restriction, or objection; withdraw consent; appeal a decision; or complain to a regulator. You may also manage email preferences through account settings and unsubscribe links.
Submit a request to help@mondayq.com. Describe the request and the account email involved. We may verify identity before acting and may retain information when permitted or required by law. Authorized agents should identify the person they represent and provide proof of authority.
Because we do not sell personal information or share it for cross-context behavioral advertising, we do not offer a sale/sharing opt-out. We nevertheless recognize Global Privacy Control as a signal to default optional site technologies off unless you make an explicit choice.
International processing
Monday Q Info is based in the United States, and our providers may process information in the United States and other countries. Those countries may have different privacy laws. Where required, we and our providers use appropriate contractual or legal safeguards for international transfers.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information, including access controls, encrypted connections, managed payment collection, monitoring, and limited administrative access. No online service can guarantee absolute security, so use a secure email account and notify us promptly if you suspect unauthorized access.
Children
The service is not directed to children under 13, and we do not knowingly collect their personal information. Paid purchases and prize contests are limited to adults who meet the applicable eligibility rules. If you believe a child under 13 provided information, contact us so we can investigate and delete it where appropriate.
Changes and contact
We may update this policy as our services, providers, or legal obligations change. We will post the revised version with a new effective date and provide additional notice when a change materially affects your rights.
The operator and data controller is Monday Q Info 2, formed in Michigan, United States. Privacy questions and requests should be sent to help@mondayq.com.
